With pressures on catering departments within the NHS to provide a nutritious meal at a time when people need it the most and under very tight budgets, Datasym’s expertise provides seamless and intuitive solutions to these specific NHS challenges.
We drive the highest standards of portion control and stock control to reduce wastage to acceptable levels.
Healthy eating is vital when people are in hospital and Datasym takes our experience and skills and combines it with a multitude of other services designed to reduce concerns for patients and help staff focus on them. This is why we are not just a success within the NHS but also within the private sector.
We understand that when people are ill or require surgery their tastes may change rapidly, so our system enables them to order meals just hours before eating them. This increases their sense of wellbeing during their stay and considerably reduces food waste.
Our Menumark system ensures that the correct quantities of ingredients are used to reduce waste and increase customer satisfaction by bringing consistency in quality and price. Our systems evolve with the fast pace of technology and Menumate works with handheld ordering devices.
In addition to our patient feeding solution, we are able to provide systems to cover staff and visitor meals via our fully integrated POS solution.
"Since implementing the Menumate solution from Datasym our hostesses have found the Menumate meal ordering solution a huge benefit for both staff abd patients. The solution allows for meal orders to be printed directly to the kitchen from point of order allowing our chefs to prepare fresh meals for our patients on demand. Patients also benefit from the flexibility of meals to be ordered for their visitors. For our staff it has cut the length of time and amount of paper used in our old ordering solution."
Catering Supervisor, The Holly, Private Hospital, Essex
"Our working relationship with Datasym has been incredibly productive; not only reducing food waste levels but having the capacity to monitor progress on individual wards and this has been a huge benefit. The time spent with staff to train, support and confidence build when moving to an electronic system is vital and Datasym have made great progress. Our focus is on the patients and the correct ordering of food needs to be a simple and enjoyable experience."
Catering Manager and HCA Chairman, Musgrove Park Hospital -Taunton & Somerset NHS Foundation Trust
"The Menumark system from Datasym allows the multi-disciplinary team to easily access detailed information about our hospital food from the nutritional data and allergens to the actual recipe ingredients and cooking methods used, this allows us to ensure that nutritional standards are met and supports us with menu planning.
Pictures of the menu items allow patients to see what they are ordering. Front line staff can easily view the allergen information which supports those with food allergies choosing foods that are safe to eat. Having the nutritional data also viewable for staff and patients gives the ability to help people make informed decisions in supporting there nutritional requirements whilst in hospital. It gives ward teams including Dietitians information to support the nutritional care plans for our patients from those that are nutritionally well to those who are nutritionally vulnerable."
Chief Dietetic Technician, Nottingham University Hospital
"I have worked in the Health service for 35 years and have used the Menumark system for over 30 of those years.
The system is very user friendly easy to understand and easy to edit and maintain provisions and prices.
I have found the system invaluable over the years, producing production plans for new Menus, providing production figures and daily meal costs before the meal is even served. This assists me to work within my provisions budget.
The system keeps on developing, we can now send prices to our tills at the click of a button.
The backup service we have from Datasym is second to none, the staff are polite and friendly and solve our problems in a fast and efficient manner.
I would recommend this system to anyone who is serious about keeping on top of ever changing demands of a busy Catering Department."
Catering Manager, Scarborough Hospital
"The Menumark Solution from Datasym has delivered the following:
To the Patient:
• Patients receive the meal of their choice, in the portion size of choice and with a more flexible overall offer.
• Better nutritional outcomes for the patient
• Faster recovery and discharge
To the Trust:
• Better patient nutritional outcomes leading to speedier recovery rate and discharge, reduction in bed blocking
• Higher Place/Picker scoring through patient satisfaction surveys
• CQC commendation on best practice patient meal service.
• Reduce food purchase/production to “as required” and therefore cost of production to Catering
• Accurate and in time management information, allowing better forecasting and budgeting for patient dining
• Enhanced reputation for demonstrating best practice in sustainable economic food waste reduction
• Confidence and transparency around ERIC reporting.
Head of Catering, Nottingham University Hospital NHS Trust
"From my point of view Menumark was a key enabler for the success of the patient food transformation with Jersey Hospital. We have seen a 40% reduction in food production since implementing patient ordering via Menumark. We’ve saved £15k per year in potatoes alone!."
Project Lead, Jersey General Hospital
"The solution is much easier to use than our previous system, and it has helped us become more streamlined and efficient with very clear and concise reporting."
Catering Manager, Jersey General Hospital
So get in touch today.
We don’t just show you how to buy from us, our consultants will work with you to ensure that the solution fits your business, rather than asking your business fit an ‘off-the-shelf’ system.